Leadership in
the face of crisis
The crucible of crisis does not develop your leadership. It reveals it. When your crisis skillsets are revealed, are you confident you’ll like what you see?
About Bill Coletti
A Leader in Reputational Resilience
Bill is a reputation management, crisis communications and professional development expert, keynote speaker,Wall Street Journal Risk & Compliance panelist, and best-selling author of Critical Moments: The New Mindset of Reputation Management.
He has more than 25 years of global experience managing high-stakes crises, issues management, and media relations challenges for both Fortune 500 companies and winning global political campaigns.
Reputational Resisilence
25 Years of Global Experience Managing High Stakes Issues for Fortune 500 Companies
Bill previously co-led the Global Risk Management and Crisis Communications Practice for Hill+Knowlton Strategies. He was also a senior strategist for Public Strategies in the Austin, TX , Los Angeles, CA and Orlando, FL offices, where as a member of the senior management team he was responsible for the firm’s growth strategy.
Experience
Companies Bill Has Empowered
Critical Moments: The New Mindset of Reputation Management
A company owns its brand; the public owns its reputation. The words of communities, customers, and critics can help or harm your business’s standing with the public. While not all crises can be avoided, your company’s reputation can be managed with an empowering, strategic framework designed to proactively maintain your image before.
In Critical Moments, corporate communications expert Bill Coletti reveals how you can build reputational excellence through meeting the needs and expectations of the public. He takes you step-by-step through his Four A’s—Awareness, Assessment, Authority, and Action—that will help you develop your company’s situational understanding, research agenda, operational risks, and action plan to recover and grow your reputation.
Missed customer expectations can seriously damage a company. Bill Coletti provides a logical management framework for the least manageable aspects of today’s corporations.
What Bill’s Past Clients Have Say
Contact Bill
